We respect your privacy

Big River respects your right to privacy and this policy sets out how we collect and treat your personal information.

“Personal information” is information we hold which is identifiable as being about you.

What personal information we collect

We may collect the following types of personal information from you:

– name
– address
– phone number
– fax number
– information about the goods or services you have ordered
– information from enquiries you have made
– communications between us
– credit card information
– detailed information about the running of your business as required for our services

How we collect your personal information

We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website or social media presence(s); and when we provide our services to you.

Use of your personal information

We use your information to provide our service(s) to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.

We do not provide your information to third parties, except that we may provide your information to our business partners who assist us in the provision of our services to you.

We will not under any circumstances sell or rent your information to a third party.

Security of your personal information

We take reasonable steps to protect your personal information. However, we are not liable for any unauthorised access to this information.

Access to your personal information

You can access, update or request the removal of your personal information by contacting us.

Policy Changes

Any changes to this privacy policy will be updated on this site.

Contacting Us

If you have any questions about our privacy policy or any complaint regarding the treatment of your privacy by us, please email us at info@bigriverholidaypark.com.au or telephone (02) 6644 9324  or write to us at:

Attention: The Privacy Officer
Batemans Bay Marina Resort
49 Beach Road
Batemans Bay NSW 2536
Telephone: 02 4472 4392
Email: bookings@bbresort.com.au

We may change this policy from time to time and will notify you by posting an updated version of this policy on this website.